Privacy Policy  Urban Vigor Living

Information Collection and Use

We collect the following information from our customers:

• Contact information (e.g., name, email address, phone number)

• Mailing address

• Payment information (e.g., credit card number)1

• Terms and Conditions Requirements:

  'Message and data rates may apply.'

• promotional or marketing messages may be included.

  'By opting in, you may receive promotional offers, appointment reminders, and community updates. Message and data rates may apply.'

This information is collected through:

• Forms on our website

• Email correspondence

• Service contracts

• In-person interactions at point of sale  ore leasing appointments

We use this information to:

• Provide our services

• Schedule and confirm appointments

• Process payments

• Communicate with customers about their orders or inquiries1

Data Sharing

We do not share or sell customer information to third parties for marketing or promotional purposes. Customer information is only shared for legitimate business purposes, such as shipping or payment processing. Mobile opt-in information and consent are never shared with anyone for any purpose13.

SMS Communications

By providing your phone number, you consent to receive text messages from us. These messages may include:

• Appointment reminders

• Order updates

• Customer support

• [List other types of messages you plan to send]3

The frequency of these messages will typically be [daily/weekly/monthly]3.

Opt-Out Procedures

Customers can opt out of SMS communications at any time by:

• Texting STOP, UNSUBSCRIBE, or QUIT to our messaging number

• Unsubscribing from our emails

• Contacting us directly1

Access to Information

Customers can request access to their personal information, ask for corrections, or request deletion by contacting us through the methods listed below7.

Contact Information

For questions about this privacy policy or to exercise your privacy rights, please contact us at:

• Phone: (859) 359-1106

• Email: leasing @ urbanvigor.com

• Website: https://www.lexingtonkentuckyapartmentrentals.com/contact

Updates to This Policy

We may update this privacy policy from time to time. The most current version will always be available on our website.

Last updated: 02-21-2025

1. Opt-out message: Include "TCI Woodlands 2016" in the opt-out message6. For example:
   "To stop receiving messages from TCI Woodlands 2016, reply STOP."

2. Opt-in message: Incorporate the brand name in the opt-in confirmation6. For example:
   "Welcome to TCI Woodlands 2016! You're now subscribed to our updates. Reply HELP for assistance or STOP to unsubscribe."

• Help message: Include the brand name in the help message6. For example:
  "TCI Woodlands 2016: For assistance, please call (859) 359-1106 or visit Website: https://www.lexingtonkentuckyapartmentrentals.com/contact

Update your terms and conditions to include:

• Information on how customers can receive help. For example:
  "For assistance, text HELP, call TCI Woodlands 2016: For assistance, please call (859) 359-1106 or visit Website: https://www.lexingtonkentuckyapartmentrentals.com/contact

"By opting in, you'll receive promotional offers, appointment reminders, and community updates from TCI Woodlands 2016." DBA Urban Vigor Living, Urban Vigor Property Group.

Privacy Policy for TCI Woodlands 2016, LLC, DBA Urban Vigor Living

Terms and Conditions Requirements:

• Once engaged we will likely text you weekly, or daily and or monthly depending on your requested amount of communication

• You can expect for us to text with you as frequently daily as you communicate with us.

• You may receive messages weekly as reminders for available units

• For assistance, text HELP to our messaging number Phone: (859) 359-1106 or

• Email: leasing @ urbanvigor.com

• SMS Opt-In Policy

  By providing your phone number and checking the box below, you agree to receive text messages from [Your Company Name]. These messages may include:

  • Promotional offers

  • Order updates

  • Appointment reminders

  • Customer support information

  Message frequency varies. Message and data rates may apply.

  [ ] I consent to receive recurring automated text messages from [Your Company Name] at the phone number provided above. I understand that consent is not a condition of purchase.

  By opting in, you acknowledge that:

  1. You are the owner or authorized user of the mobile device associated with the provided phone number.

  2. You are 18 years of age or older.

  3. You have read and agree to our [Terms of Service] and [Privacy Policy].

  To opt out at any time, reply STOP to any of our messages. For assistance, reply HELP or contact us at [your contact information].

  Your information will be used in accordance with our Privacy Policy. We do not sell or share your personal information with third parties for marketing purposes.

  Last updated: February 21, 2025

  This opt-in policy includes all necessary components to ensure compliance:

  • Clear description of message types

  • Frequency disclosure

  • Mention of potential charges

  • Unchecked checkbox for consent

  • Age verification

  • Links to Terms of Service and Privacy Policy

  • Opt-out and help instructions

  • Data usage statement

  Remember to customize this template with your specific company information and ensure it aligns with your actual messaging practices